All products purchased on cieleathletics.com can be returned for refund within 30 days of receiving your order. Products must be returned in brand new, perfect condition with no signs of wear and with all tags and inserts attached in their original position to be eligible for a refund. We encourage you to reuse the original packaging for your return.
Shoe returns. Shoes can be returned for refund within 30 days of receipt. They must be returned in perfect condition with no sign of wear on the upper, mid, or outsole and free from scratches or marks of any kind. All stickers, tags and inserts must be attached in their original location.
Our products are made in limited quantities. All returned items are inspected upon arrival for signs of wear. If a return does not meet our requirements, the refund is subject to refusal.
Exchanges? If you prefer a store credit over a refund, please select the option on your return request to receive a gift code instead of a refund.
We are not responsible for return shipping and the potential cost associated, so we invite you to return your order using your preferred shipping method.
Ready to request a return? Submit a return request at cieleathletics.com/contact-us.